The authoritative independent voice of the UK food industry

Future of grocery shopping depends on customer experience

Future of grocery shopping depends on customer experience

The Big Four supermarkets (Tesco, Sainsbury's, Asda and Morrisons) are having to further enhance their customer experience (CX) and delivery capabilities in response to increased demand for eGrocery services and to prevent Amazon taking further market share, according...

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Whitworths sees sales boom during coronavirus

Whitworths sees sales boom during coronavirus

Snacking and ingredients firm Whitworths saw a “significant sales increase” during lockdown with a turnover of more than £117 million, according to the company’s annual financial results. While sales were up as a result of the pandemic, Whitworths added that it had...

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Chancellor unveils ‘winter economy plan’ for businesses

Chancellor unveils ‘winter economy plan’ for businesses

Chancellor Rishi Sunak has announced another support scheme for UK businesses which will replace the existing furlough scheme. The winter economy plan will see the Government and employers pay one-third of workers equivalent salary each for the next six months from...

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Turbulence expected for UK food-to-go market

Turbulence expected for UK food-to-go market

The UK food-to-go market has experienced significant challenges in 2020 and will continue to be impacted by Covid-19 over the next three years, according to the latest forecast from IGD. The new research, formed in consultation with the industry, predicts that the...

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