A market-leading provider of integrated processing and packaging solutions to the food industry, Multivac offers a comprehensive range of machinery and materials that can be scaled for large or small production. With expertise in automation and a complete package of after-sales services, Multivac supports businesses throughout the lifecycle of their products to ensure maximum operational efficiency and productivity.
After six months at the helm of Multivac UK, MD Rob Kiely talks to Food Management Today about his vision for the business and why he is excited to launch the Multivac Total Offer, its fully integrated customer partnership model.
Q. Now that you have spent six months at Multivac, what most inspires you about the business and the industry as a whole?
A. After six months at Multivac, I’m most inspired by the clarity of our mission and the impact we have in an industry as vital and fast‑moving as food processing, where reliability, safety and yield/giveaway really matter.
We pair market‑leading equipment with 60 strategically placed service technicians and a fantastic packaging materials offering, giving customers a one-stop shop providing not only performance but a significantly lower total cost of ownership over the entire lifecycle. What motivates me most is the momentum we have and the opportunity ahead to keep shaping how this industry delivers quality and value at scale.
Q. What is the Multivac Total Offer?
A. The Multivac Total Offer represents a strategic shift from being seen purely as a machine supplier to becoming a complete partner for food manufacturers.
It brings together machinery, materials, and engineering/technical services into one fully integrated package, tailored to each customer’s needs. This end‑to‑end approach supports manufacturers throughout the entire lifecycle of their equipment, helping them:
- Maximise production efficiency
- Reduce downtime through proactive service support
- Optimise material usage and packaging performance
- Achieve a lower total cost of ownership over time
- Fulfil compliance through Expert Packaging Consultancy for PPWR Compliance & Sustainable Solutions
- Attain PPWR and sustainable packaging transformation
- Enable sustainable packaging strategies aligned with the EU PPWR
In short, the Multivac Total Offer ensures customers gain not just equipment, but a long‑term partnership that strengthens operational performance and delivers sustainable value.
Q. Why have you chosen to launch the Multivac Total Offer now?
A. We’ve chosen to launch the Multivac Total Offer now because food manufacturers are facing more pressure than ever, rising input costs, tighter Government regulations, labour shortages and wider global uncertainty. These challenges make efficiency, reliability and simplicity absolutely critical.
Instead of working with separate suppliers for machines, materials, and servicing, the Multivac Total Offer gives customers a single, integrated solution that streamlines operations, reduces complexity and strengthens overall production performance. By bringing machinery, materials and service support together into one package, we can help customers respond faster, control costs more effectively and achieve the long‑term efficiencies they need to stay competitive.
Q. How does Multivac tailor the offering to suit individual customer’s needs?
A. Multivac tailors the Total Offer by working in true partnership with each customer to understand their operational priorities, production goals and cost pressures. Rather than a one‑size‑fits‑all package, customers can choose to adopt the full integrated offering or select the individual components that best support their business – whether that’s machinery, materials, servicing or a combination.
By bringing everything together under one partner, Multivac provides end‑to‑end solutions that fit seamlessly into existing operations and deliver total peace of mind. This flexible, consultative approach ensures customers receive exactly what they need to maximise efficiency, reduce downtime and achieve the lowest possible total cost of ownership.
Q. How does the Total Offer support businesses?
A. The Total Offer helps businesses de‑risk operations from day one. Integrated servicing keeps machines running at peak performance, backed by 60 nationwide engineers ready to respond fast. Our materials expertise boosts sustainability and cost‑effectiveness, and with 2,500 pallets, 900 tonnes in our UK logistics hub, customers get same‑day dispatch for true just‑in-time production.
To find out more about the Multivac Total Offer, go to multivac.com/gb/en or contact Multivac on sales@multivac.co.uk or call 01793 425899.
