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The authoritative independent voice of the UK food industry

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McDonald’s sets out date for drive-thru reopening in UK

15 May, 2020

McDonald’s has announced plans to have drive-thru operations working at all of its UK branches by early June. The move comes after the fast food chain carried out operational testing on a single restaurant at the end of April and the reintroduction of delivery services via UberEats at 15 restaurants in the South East of […]

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McDonald’s has announced plans to have drive-thru operations working at all of its UK branches by early June.

The move comes after the fast food chain carried out operational testing on a single restaurant at the end of April and the reintroduction of delivery services via UberEats at 15 restaurants in the South East of England.

Paul Pomroy, chief executive officer for McDonald’s UK and Ireland said: “Over the last two months we have worked tirelessly to overhaul our operational procedures to enable our teams to return to work safely and I am pleased to write to you the day before we begin testing our return to the UK and Ireland.

“Moving in step with government guidelines, we plan to reopen all our Drive-Thrus by early June. As we get accustomed to the new processes and procedures, we will look to reopen more restaurants, for longer hours and reintroduce more menu items. But only when I am confident, we can do so whilst maintaining the new procedures we have introduced for the protection of our people.”

McDonald’s will also cap spending in its Drive Thrus at £25 per car as of the 20th May when it reopens a further 30 branches across the country and encourages all of its customers to pay via contactless card payment. Dining areas will remain closed for the foreseeable future.

It also laid out a number of health and safety procedures in place to ensure the safe return to work for all of its staff, which includes reduced kitchen staff, the installation of Perspex screens and additional training on cleanliness and hygiene.

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