Food industry training specialist, Verner Wheelock, has recently achieved Accredited Learning Provider status from the Learning & Performance Institute (LPI). The accreditation signifies that the company is committed to continual performance improvement and offers clients the highest levels of quality and service.
The LPI assessed Verner Wheelock on eight different aspects of its business: Sales and Marketing, Business Integrity, Client Value Proposition, Delivery Capability, Quality and Performance Management, Service Development Roadmap, People Development and Business Stability.
Verner Wheelock’s managing director, Alison Wheelock, said: “The LPI accreditation is great news, and it demonstrates the whole team’s dedication to providing the very best training and customer service to our clients. I think it helps that we also have an ISO 9001 certificated Quality Management System which monitors customer feedback and satisfaction.”
Five staff members, including Alison, have also completed and passed the LPI’s Essential Online Delivery Skills course. “As a result of the Covid-19 pandemic we have been delivering more and more courses remotely, so we wanted to ensure that the training remained as engaging as being in the classroom,” said Alison. “This course gave us some really good ideas for different ways of increasing online interactivity and keeping the training fresh. Our focus for this year is to ensure that our course materials are updated and optimised for remote delivery, and the LPI accreditation has given us a framework to work within.”
Verner Wheelock offers face-to-face, remote and in-house training at all levels in food safety, HACCP and auditing, together with specialist courses such as Managing Food Allergens, Legal Labelling and Ethical Trading Workshops. It celebrated its 30th anniversary last year.
