The authoritative independent voice of the UK food industry

The authoritative independent voice of the UK food industry

News

Supermarkets outline plans to protect staff and customers from Covid-19

26 Mar, 2020

Supermarkets have moved to protect both staff and customers from the ongoing Covid-19 pandemic, outlining a number of steps to help prevent the spread of the disease. At Tesco, chief executive, David Lewis, introduced a number of precautionary steps to all stores across the UK, including floor markings in car parks to help maintain safe […]

Interested in reaching the food industry?

Explore our media pack for all of our advertising opportunities and partnership options.

Supermarkets have moved to protect both staff and customers from the ongoing Covid-19 pandemic, outlining a number of steps to help prevent the spread of the disease.

At Tesco, chief executive, David Lewis, introduced a number of precautionary steps to all stores across the UK, including floor markings in car parks to help maintain safe distances when queuing, limiting the flow of customers coming into stores during peak times and installing protective screens at checkouts.

Tesco has followed Marks & Spencer by introducing a special hour in stores reserved for NHS workers, and the retailer has also prioritised one hour every Monday, Wednesday and Friday morning between 9-10am.

To cope with the increase in demand, Tesco has also introduced a store-wide restriction of 3 items per customer on every product line and removed multi-buy promotions.

Morrisons has put focus into a recruitment drive to help those that have found themselves out of work due to the pandemic. In addition to around 2,500 pickers and drivers to expand home delivery, Morrisons will be recruiting around 1,000 people to work in the company’s distribution centres.

The retailer has also unveiled a to support colleagues who are in financial difficulty as a result of the Coronavirus outbreak we will create a colleague hardship fund. Colleagues will be able to apply for funds if they experience a financial setback and are struggling to make ends meet.

David Potts, chief executive of Morrisons, said: “We expect the days, weeks and months ahead to be very testing and we are determined to do our bit. These measures will support our very hard-working colleagues, enable us to provide more food to more people in their homes and create opportunities for people whose jobs are affected by the coronavirus.”

Chief executive at Sainsbury’s, Mike Coupe, also outlined his stores new policies: “Starting today, we will limit the number of people allowed in our stores and at our ATMs at any one time. We are putting queuing systems in place outside stores and will ask everyone to please queue at a safe distance of 2 metres apart.

“We are reducing the number of checkouts we open in supermarkets, convenience stores and petrol filling stations to help our colleagues and customers keep a safe distance from each other. We are also introducing safety screens at every manned checkout to help keep our colleagues safe when serving customers. We are regularly sanitising all customer areas of our stores including chip and pin machines, baskets and trolleys.

“We will receive the Government database this week which tells us which people in England the government considers to be most vulnerable. Where these people are already registered with us, we will start to write to them next week to offer them a delivery slot. We are also working hard to secure details for vulnerable people living in Wales, Scotland and Northern Ireland.”

Asda has taken steps to help local communities by donating £5 million to FareShare and the Trussell Trust to help the country’s most vulnerable people. This will provide over 4 million meals to families impacted by coronavirus, as well as giving more than 3000 charities the ability to access free food over the next three months.

The will be prioritising NHS workers in larger stores every Monday, Wednesday and Friday from 8am to 9am.

Waitrose has also issued a 5-point plan for customers including limiting numbers into store at any one time, having dedicated marshals at its busier stores, adoption of new cleaning measures including checkout screen protection and is also encouraging cashless and contactless payments.

Latest News

Avara Foods to invest £100m in supply chain

Avara Foods has announced a £100 million investment into its poultry facilities, which it said would introduce “next-generation technology” to the business and support growth in the long-term.

Pladis reports annual revenue of £3.27bn

In its annual report for the year ended 31st December 2025, global snacking company pladis has reported a 1.2% revenue increase to reach £3.27 billion.

Celebrating inspirational women in the meat industry.

Order your tickets for the ceremony on 20th November 2026 at the Royal Lancaster Hotel, London

Everything you need to know about the Food Management Industry Awards can be found through our dedicated website.

Some of the leading companies that have participated in the Food Management Today Industry Awards...

The heat is on

The heat is on

Government failure to act now to support the UK’s whole food supply chain will have far-reaching consequences, says PTF director general Rod Addy.

Yandell Publishing marks 40 years in food media

Yandell Publishing marks 40 years in food media

Family-owned business Yandell Publishing, the company behind specialist media and events brands including Food Management Today and Meat Management, is celebrating its 40th anniversary this month.

The heat is on

Government failure to act now to support the UK’s whole food supply chain will have far-reaching consequences, says PTF director general Rod Addy.

“Resilience is not an unlimited resource”

NFU acting Livestock Board chair Clare Wise calls for Government to step in to help farmers facing unprecedented pressures from drought, disease and rising costs.

Yandell Publishing marks 40 years in food media

Family-owned business Yandell Publishing, the company behind specialist media and events brands including Food Management Today and Meat Management, is celebrating its 40th anniversary this month.

Cheese shredding solutions by Urschel

Leading cheese processors rely on optimised dicing and shredding solutions supplied by Urschel.

The Multivac Total Offer: end-to-end lifecycle support

Streamline your operations with a joined-up approach to equipment, materials and service solutions from Multivac.

Revolutionise your sterilisation: how the Static Steriflow solves real production challenges

Interfood Technology talks to Food Management Today about the Static Steriflow, engineered for versatility and reliability in food production environments.

Sign-up for our newsletter and alerts

"*" indicates required fields

Name*

Which emails would you like to receive from us?

Please select an option*
* By subscribing or opting in to any communication you also give permission for us to send you occasional general information updates about this media portfolio. You can opt out or change your preferences at any time.